Purpose
Submission and account data is processed to provide, secure, maintain, and troubleshoot the form-delivery service.
Privacy and data handling
Privacy
How Better Web Forms collects, uses, stores, and protects information submitted through the service.
Last updated: 14 October 2026.
Better Web Forms processes information that you choose to enter into a form, together with limited operational details needed to validate, route, archive, and deliver the submission. The organisation or person receiving a form submission may have their own privacy policy and responsibilities for the information they receive.
Application archives may include the form reference, submitted fields, permitted source website, page URL if supplied, timestamps, delivery status, recipient summary, and mail-provider response. This information is used to operate the service, prevent abuse, investigate delivery problems, and support authorised retries.
If you create an account, the service stores your email address, name, country, approval status, salted password hash, and relevant timestamps. It stores only a hash of each login-session token. Email-confirmation codes are also stored as hashes and are cleared after successful verification. Plain-text account passwords are not stored.
The Worker does not intentionally store raw visitor IP addresses, browser user-agent strings, cookies, or Turnstile response tokens in its submission archive. To reduce abuse, it may derive a one-way, secret-assisted fingerprint from connection information for short-lived rate limiting. Cloudflare and the configured outbound mail provider may process connection and delivery information under their own terms and privacy policies.
Do not use a form to send passwords, payment-card information, medical or legal records, emergency messages, or other highly sensitive information unless the receiving organisation has expressly asked for it and provided suitable safeguards.
Retention
Message and health-check archives are configured for a 180-day retention period, subject to operational deletion and applicable obligations.
Access and processors
Administrative access is restricted. Submissions may pass through Cloudflare and the configured outbound mail provider before reaching the intended recipient.
Your choices and questions
Only provide information needed for your enquiry. To ask about information submitted through Better Web Forms, request correction or deletion where applicable, or report a privacy concern, contact us. Please include enough detail to identify the relevant form or submission without sending additional sensitive information.
Policy Against Unsolicited Advertising
BetterWebForm.com prohibits advertising or promoting this website, its URLs, services, or content using unsolicited messages. This prohibition applies to unsolicited email, SMS or text messages, instant or direct messages, social-media messages, forum or comment spam, and any other unsolicited individual or bulk electronic message.
No person, affiliate, contractor, customer, or other third party is authorised to send unsolicited messages advertising BetterWebForm.com or to claim that such messages are sent on our behalf. We do not buy, rent, or use third-party marketing lists to advertise this website. A reply or directly related follow-up to a message that a user submits through our contact form is service correspondence, not advertising.
Better Web Forms is a form-delivery service, not a bulk-marketing service. Customers and recipients must not use it to send unsolicited advertising or other messages that breach applicable law, consent requirements, or the rules of their communications provider.
If you receive an unsolicited message advertising BetterWebForm.com, please contact us with enough information for us to investigate. Any such advertising is unauthorised, and we will take reasonable steps to stop misuse brought to our attention.